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Returns

Beljoutrends will gladly assist you with your returns & exchanges.


Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

If for any reason you are not happy with your purchase you are welcome to return your item(s) to exchange for a different size or style.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

** Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

We are not responsible for the return shipping costs of the items.

There are certain situations where only partial refunds are granted (if applicable) 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 30 days after delivery 

 

Wrong Size? Get a Replacement.

Unhappy with the fit? we will process a one-time free replacement.

Only these items are eligible ( high tops, low tops, sneakers, boots, casual shoes, flip flops, faux fur boots and slip-ons), we only offer exchanges if its 2 sizes from the original size.



Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 


Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at support@beljoutrends.com

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

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